“We were heading to Ashland Oregon from Crescent City in our RV, when we noticed our auto air conditioning stopped working. First, it didn't get cold, then, later, the dash blower stopped working.
When we arrived in Ashland, I used Yelp on my Android EVO to locate an auto Air Conditioning repair shop. we found one 5 star review. It's always unnerving to go to a business that you're not familiar with to repair a critical system because you totally feel at their mercy, and frankly, auto repair shops in general don't have a good rep.
If every there was one to change that outlook, it was the good folks at Valley View Auto Repair. I called late on a Sunday afternoon, explained my problem, and made an appointment for 8am on Monday.
When I arrived, Miles (the lead tech) took some time with me to understand the problem and diagnosed a blower motor problem. He fully explained my options and we agreed on the replacement. This was handled quickly and professionally. Unfortunately, this was not the only problem, because on two separate test drives, the problem recurred. Myles studied the wiring diagram, tech manuals, and online reports to refine the diagnoses to an intermittent short in the compressor clutch.
To make a long (8 hour) story short, they got a new replacement compressor installed in time for us to sleep in our RV that night. Much more work was involved than the original (very reasonable) estimate, and additional parts were required, but they held to the original estimate. Myles told me 'sometimes you can do an hours job in 20 minutes, sometimes it goes a little longer, it evens out' and wouldn't take any additional money.
They had 3 (sometimes 4) techs working on my RV for over 3 hours, and still stuck to the original estimate.
If I could give 10 stars, I would. If you need an emergency auto repair while in Ashland Oregon, don't even think of going anywhere else.”